Privacy Policy
Claire & Laurent Toronto places great importance on protecting the personal data of its customers. This privacy policy explains how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Claire & Laurent Toronto collects different types of personal data to provide an optimal shopping experience. This data may include:
- First and last name
- Shipping and billing address
- Email address
- Payment information
Use of Personal Information
The personal information collected is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers regarding their orders and our product range
- Improving our customer service and responding to enquiries
- Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Information
Claire & Laurent Toronto does not sell, rent, or share personal information with third parties, except in the following cases:
- With external service providers responsible for payment processing and order shipping
- When required by law or to comply with legal procedures in Canada
- To protect the rights, property, or safety of Claire & Laurent Toronto, its customers, or the public
Security of Personal Information
Claire & Laurent Toronto implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- The use of encryption technologies for payment transactions
- Restricted access to personal information for employees and partners who need this data to provide our services
Retention of Personal Information
Claire & Laurent Toronto retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements under applicable Canadian laws.
Customer Rights
In accordance with applicable privacy legislation in Canada, customers have certain rights regarding their personal data, including:
- Right of access: request a copy of the personal data held by Claire & Laurent Toronto
- Right to rectification: request correction of inaccurate or incomplete personal data
- Right to erasure: request deletion of personal data, subject to legal retention obligations
- Right to withdraw consent: withdraw consent to data processing at any time
Cookies and Similar Technologies
Claire & Laurent Toronto uses cookies and similar technologies to improve the user experience on its website. Cookies help remember customer preferences and analyze website usage. Customers can change their browser settings to refuse cookies, but this may affect how the site functions.
Changes to the Privacy Policy
Claire & Laurent Toronto may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date. Customers are encouraged to review this page regularly to stay informed.
Contact Details
For any questions regarding this privacy policy or to exercise your personal data rights, you can contact Claire & Laurent Toronto at:
Email: support@claireandlaurent.com